The Difference Between Award Miles and Elite Qualifying Miles

Ross emailed me yesterday with a question about the United MileagePlus Explorer credit card. His question wasn’t so much about how to earn the bonus miles offered for new applications but what the difference is between award miles, qualifying miles, and … [Read more...]

How to Get Upgraded on Your Next Flight

About the only thing worse than waiting in a security line or the crowded airport terminal is actually sitting in coach. Seat 32B, to be exact. As you enter the plane and prepare yourself for the next four hours of misery, you’ll probably pass some happier … [Read more...]

Frequent Flyer Programs, Transferable Points, and Competitive Pressure

Author note: This is a long post, but it's designed to generate discussion on how transferable points (Ultimate Rewards, Starpoints, Amex Membership Rewards and now Citi ThankYou points) are going to change how airlines set mileage redemption prices and … [Read more...]