Travelers beware!! Starting 10/30/213, Alaska Airline is requiring passengers to check in 40 minutes before departure. This is 10 minutes earlier than the previous 30 minute policy for domesitc flights and 60 minutes for international. This change affects travelers who are checking bags or not! Therefore, travelers like myself who like to cut it close will have to check in online, at the airport, or via the mobile app at minimum 40 minutes before departure!
The policy change is being made so that travelers on Alaska Airlines can expect the same minimum check-in time at almost all airports the carrier serves. The exceptions will be at airports where the check-in cutoff is already 45 minutes such as Atlanta, Denver, Las Vegas, Newark and Philadelphia. Passengers traveling from Guadalajara have a 90-minute check-in cutoff time.
Our previous policy sent a mixed message by having different cutoff times, depending on the airport and whether a customer is checking bags,” said Jeff Butler, Alaska Airlines’ vice president of customer service – airports and cargo. “The new policy will make check-in times the same for everyone, making it easier for passengers to remember the cutoff, regardless of how they are checking in and whether they’re checking a bag. A consistent cut-off time should make things easier for customers and employees alike.”
The vast majority of Alaska Airlines’ passengers already comply with the new check-in time. Starting tomorrow, passengers who miss the cutoff will be treated the same way as customers today — they will be offered a $25 same-day confirmed seat on the next available flight, depending on availability.
The only issue I have is that this change does not actually standardized the check-in requirements. In fact, it makes travelers get to the airport earlier (if checking a bag) and still sends a mix message to those travelers in six airports do not have the same policy as other destinations. Not to mention, with TSA Precheck and other measures in place, I can get from the curb to the gate in 15 minutes or less in most airport!
Alaska Airline, I am confused by your policy change.
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