(Picture from http://www.sheratonphiladelphiadowntown.com/gallery)
The Sheraton Downtown Philadelphia is in a prime location for exploring all that Philadelphia has to offer. Located in the northeast corner of downtown; it provides easy access to memorials sites including the Liberty Bell, Independence Hall, the Ben Franklin Institute, multiple museums, world class restaurants, the cities theaters and preforming Arts Center along with a number of parks, business and other sites. The pristine location makes the hotel an attractive place to stay when visiting Philly no matter if visiting for work or play.
The hotel itself is large but far from grand. Upon entering the hotel, one is welcomed into the grand atrium and the lobby features a wine bar, steak and seafood restaurant, a coffee bar, and a buffet style breakfast restaurant. When I attempted to check in around 10am, I was told the reservation system was down, so at that time they could only hold my luggage but checking in was not possible. They assured me they would call once the system was back up, I stored my luggage and went to explore the town. The call was never received.
The lobby is large and spacious, but lacking anything lavish. White walls and exposed pipe tells me the hotel was ultra-modern and possibly chic back in the 80s when built, but nothing has been done in the last 30 years and the atrium has lost its luster. The ceiling sweeps up three stories; a glass slopped ceiling looks towards the sky and meets the third story. The upper stories consist of a number of meeting rooms and spaces for convections.
On to the rooms:
The rooms like, the rest of the hotel, were basic. I felt as though I was in a Best Western, not a Starwood property. Two full size beds, a dresser, a flat screen TV and a single cup coffee maker rounded out the room. There were no glasses in the room, but instead only plastic cups in the bathroom and paper cups for the coffee pot. Fairly basic, for an SPG property! Despite this, the beds were extremely comfortable and made up for what the room was lacking. Don’t expect slippers or bathrobes because there’s nothing more than an old iron and ironing board in the closet. The bathrooms, also basic, outdated fixtures, 80’s styled marble countertops, and a combination bath/shower.
I didn’t make it down to the gym on the property, but if it’s like the rest of the property I wouldn’t expect anything elaborate. There’s also a pool, but no jacuzzi or sauna therefore this may detours the idea of a family vacation, because we all know kids love to swim after a day full of activities!
The hotel overall is basic and is in need of updates. The elevators jumped/dropped between floors and the corridors to the rooms are dark and murky. The floors were dirty and appeared as though they had not been vacuumed in weeks. The highlight though is the view of city and Benjamin Franklin Parkway from the higher floors. If staying in Philly and looking for a discount property within the SPG group then this property could be a perfect fit, but if looking for luxury, I advise you to look further.