A couple of months ago, The Deal Mommy posted an interesting article. She discussed the "Status Trap", where we make decisions solely based on chasing (or maintaining) elite hotel status. In other … [Read more...] about Free Breakfast Is the Most Overrated Hotel Loyalty Benefit
I don't think anyone saw that coming. After pitching itself to Chinese investors, IHG, and even Hyatt, today we learned that Starwood Hotels & Resorts will be acquired by Marriott International. … [Read more...] about Marriott Announces Acquisition of Starwood Hotels & Resorts
After British Airways devalued its own Executive Club earning chart earlier this year, American Airlines has followed up by similarly reducing the number of miles you can earn when crediting BA … [Read more...] about American Airlines Will Offer Fewer Miles on British Airways Flights
AwardWallet is a convenient tool that many frequent travelers use to track their airline, hotel, car rental, and other loyalty program information. I find it especially helpful just for tracking … [Read more...] about Get a Free Invitation to the New AwardWallet Beta Site
During our monthly travel meetup this week, one reader asked an interesting question: We all love earning and redeeming miles, but family and friends rarely understand the value they represent. At … [Read more...] about What to Do if Family Don’t Understand Miles and Points
Link-bait headline aside, I wasn't quite sure how else to describe this story. FlyerTalk member zaunstar was staying at an InterContinental hotel in Beijing for 34 nights and had a final hotel bill of … [Read more...] about This Mistake Cost One Hotel Guest 90,000 Points (and Possibly More)
Two years ago I compared the various rewards offered by different third-party online travel agencies: Orbitz, Expedia, Hotels.com, and Travelocity. Since that time Expedia has updated their program … [Read more...] about Which Online Travel Agency Has the Best Rewards Program?
I attend the Freddie Awards each year mostly as an opportunity to meet with people who actually work for the companies I write about. I get to ask them exactly what they think of certain developments, … [Read more...] about What I Didn’t Learn from Delta and Club Carlson at the Freddie Awards
From the desk of the Devil's Advocate…A few months ago at the #WestCoastDO (which I wrote about here) I got to spend some time chatting with Grant Thomas, founder, owner, and non-executive chairman of … [Read more...] about When Are Hotel Loyalty Programs Worth the Extra Cost?
Many of the nation’s airlines have tweaked their frequent flier loyalty programs in recent years, but 2015 will be known as a key point in their broader evolution. Since the first program, American … [Read more...] about Navigating the Landscape of Airline Loyalty Programs in 2015