I completed the US Airways Preferred Trial without flying a single flight on US Airways. Now that I’m focusing most of my routine flights for business trips on the “New American”, I’ve finally had some flights on legacy US Airways. I’m an admittedly nostalgic traveler, and one thing I’ve noticed is how the first class service reminds me of my time when I first started flying for work, on Northwest Airlines.
Gin and soda on US Airways Business Class. Sorry for the fuzzy view
When I was flying on the trial, most of my flights were in economy. I didn’t buy any upgrades, and just dealt with sitting in economy, and once I had higher status, seats in Main Cabin Extra. In a weird way, it was kind of refreshing not to stress out about the upgrade lottery. Now that I have AA Executive Platinum status, the earth is back on its axis, and I have been upgraded on 100% of my flights. Even though service is supposed to be aligned across legacy brands, it seems to be different between American Airlines and US Airways crews.
Another feature similar to Northwest, well used cabins.
Service on American seems to be more formal, but pre-departure beverages are extremely rare. Overall it seems more polished. On US Airways, service in First Class can be formal, but in my experience usually is much more casual; I would describe it as no frills. One interesting thing I’ve noticed on both domestic and international flights is that it seems that any cocktail order is served with a can of the mixer, and 2 minis. Overall, service is friendly, and unpretentious. Just like how I remember it was on Northwest. Maybe its my Midwest mentality, but I kind of like it. It is hard to feel like things are very fancy no matter how nice the service is on a beat up old MD-80…
How have your experiences been on US Airways? Have you noticed the differences in service between legacy American and US Airways crews?